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Frequently Asked Questions
Once your order has been processed, delivery usually takes 3–5 business days. As soon as your package is handed over to the courier, you'll receive a confirmation email with your tracking details so you can follow your shipment every step of the way.
If you're not available at the time of delivery, we will notify our customer support team. We will then coordinate with the courier to arrange a second delivery attempt or pickup from the local depot.
Yes. You can exercise your right of withdrawal within 14 days of receiving your order. In the event of a defective or non-conforming product, you may be entitled to a repair, replacement, price reduction, or a full refund, in accordance with applicable consumer protection laws.
